We have a 5-day Exchange policy, which means you have 5 days after receiving your item to inspect and request for an exchange.
To be eligible for a exchange, your item must be in the same condition that you received it, and returned in its original packaging. You’ll also need the receipt or proof of purchase.
To start a exchange, you can contact us at lala@Blanksandvinylstore.com. If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a exchange will not be accepted.
You can always contact us for any return question at lala@Blanksandvinyl.com.
Received Wrong Item
Please inspect your order upon reception and contact us immediately if the item is incorrect. We will notify you once we’ve received and inspected your order, and let you know if the exchanged was approved or not. If approved, you’ll be automatically exchanged.
Damages and Defects
Please inspect your order upon reception and contact us immediately if the item is defective or damaged, so that we can evaluate the issue and make it right.
Unfortunately, we do not give refunds however, if a replacement item cannot be sent out due to being out of stock, we will give you a credit. Please get in touch if you have questions or concerns about your specific item.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, We will ship out the correct item.